Terms & Conditions
Effective Date: 24th February 2025
Welcome to Solaraxiss (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website https://www.solaraaxiss.com/ (“Website”) and services. You agree to be bound by these Terms by accessing or using our Website. If you do not agree with any part of these Terms, please discontinue using our Website immediately.
1. Company Information
Company Name: SOLARAXISS LTD
Website: https://www.solaraaxiss.com
Address: 267 Walton Lane, Liverpool, L4 5RQ, GB
Telephone: +44 7441 393785
Email: [email protected]
2. Use of Our Website
- You must be at least 18 or have parental/guardian consent to use this Website.
- You agree to provide accurate, complete, and up-to-date information when purchasing or creating an account.
- You may not use this Website for fraudulent, illegal, or unauthorized activities, including violating intellectual property rights.
3. Product Information & Availability
- All products displayed on our Website are subject to availability.
- We strive to ensure accurate descriptions, pricing, and images, but errors may occur, and we reserve the right to correct them.
- Colors and textures may appear slightly different due to screen settings and lighting conditions.
4. Pricing & Payments
- All prices are listed in GBP (£) and include VAT where applicable.
- We reserve the right to change prices at any time without prior notice.
- Payments must be made via our secure payment gateways, including credit/debit cards and PayPal.
- Solaraxiss is not responsible for additional bank fees imposed by your financial institution.
5. Order Processing & Shipping
- Once an order is placed, you will receive a confirmation email. This does not constitute acceptance; we reserve the right to cancel an order due to unavailability, payment issues, or suspected fraud.
- Orders are processed within 1-3 business days and shipped via reliable courier services.
- Customers are responsible for providing accurate shipping details. We are not liable for delays or lost shipments due to incorrect addresses.
6. Returns & Refunds
We offer returns and exchanges under the following conditions:
- Requests must be made within 14 days of receiving the product.
- Returned items must be unused, in original packaging, and with tags attached.
- Certain items, such as custom-made products, intimate wear, and final sale items, are not eligible for return.
- Refunds are processed within 7-10 business days after receiving and inspecting the returned item.
- Customers are responsible for return shipping costs unless the return is due to an error we made.
For more details, visit our Returns & Refunds Policy or contact [email protected].
7. Intellectual Property
- All content on this Website, including logos, images, designs, text, and trademarks, is the property of Solaraxiss and protected by copyright and intellectual property laws.
- You may not copy, reproduce, modify, or distribute our content without written consent.
8. Limitation of Liability
- Solaraxiss is not liable for any indirect, incidental, or consequential damages arising from your use of our Website or products.
- We do not guarantee that our Website will always be error-free or uninterrupted.
- We are not responsible for loss or damages caused by third-party service providers, such as shipping carriers or payment processors.
9. Third-Party Links
Our Website may contain links to third-party websites. We do not endorse or control their content and are not responsible for their privacy policies or practices.
10. Termination of Use
- We reserve the right to suspend or terminate your account if we detect fraudulent, illegal, or abusive activity.
- You may stop using our services anytime, but these Terms will continue to apply.
11. Governing Law & Dispute Resolution
- These Terms are governed by and interpreted by UK law.
- Any disputes shall be resolved through negotiation, mediation, or legal proceedings in UK courts.
12. Changes to These Terms
- We reserve the right to update or modify these Terms at any time.
- Continued use of our Website after changes are posted constitutes acceptance of the updated Terms.
13. Contact Information
For any questions or concerns about these Terms, please contact us:
SOLARAXISS LTD
Email: [email protected]
Phone: +44 7441 393785
Address: 267 Walton Lane, Liverpool, L4 5RQ, GB
